Mark Graban

Mark Graban
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Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.

30 Rock’s 6 Principles of 6 Sigma

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My blog has gotten a lot of traffic since Thursday as people search for "30 rock jack welch" after his "acting" appearance on the...

A Week of Lean and Patient Involvement at BIDMC

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I had the opportunity to finally meet "e-Patient Dave" at the HIMSS conference about 10 days ago, where he spoke on the topic of...

My Lean Healthcare Talk at MIT, 2009

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Last July, I was fortunate to be invited to give a guest lecture at the MIT EdNet / Lean Advancement  Initiative's  Lean Healthcare Academy. Here...

A Pharmacist’s Jail Cell Interview – What Good Does Blame Do?

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Here's one to ponder and comment on - does putting a pharmacist in jail for six months and ruining his career and life do...

Another CEO Talk: “Can I Say That?”

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The final keynote talk at the recent Society for Health Systems / ASQ Healthcare conference was given by Dr. Barry Silbaugh, a former hospital...

Video Interview with LEI’s Jim Womack

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Jim Womack visited  Lantech, a manufacturer of stretch wrappers and other packaging equipment. While there and visiting the "gemba," Jim was interviewed about Lean,...

VIBCO Helping Spread the Word About Lean in Healthcare

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After two visits and gemba walks, I've become a big fan of the Lean work that's taking place at VIBCO, a manufacturer in Rhode...

President Obama at “the Gemba”

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Keeping things light on a Saturday... New York Magazine has a funny photo story series of President Obama on tours of different factories and...

A Lean Guy Goes to #HIMSS10 Part 1

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I'm about conferenced out! First was the excellent SHS/ASQ conference on healthcare operations improvement (read my posts), then the HIMSS conference focused on heathcare...

An Industrial Engineer as Hospital CEO

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Last Friday at SHS/ASQ, I heard a talk by Michael Riordan, the CEO of the Greenville Hospital System in South Carolina. He is one of...

How “Training With Industry” Helped in This Hospital Laboratory

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On Friday, I co-presented at the Society for Health Systems / ASQ Healthcare Division conference in Atlanta. It was the first time this was...

Productivity Targets Getting in the Way of Productivity Improvement

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Earlier this morning, I attended a presentation at SHS/ASQ about Lean implementation in multiple emergency rooms in a large health system. There were a...
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