Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
Of 777s and Heart Rate Monitors
In recent years, healthcare has been learning a lot of lessons from aviation -- including checklists and "Crew Resource Management," as written about in...
Special “Gemba Academy” DVD Offer
My friend and neighbor Ron Pereira (his blog and twitter pages) is a partner in the Gemba Academy online Lean training efforts. Yes, neighbor....
David Sundahl on Adaptive Design, Scientific Thinking & Lean in Healthcare
Episode #86 is a conversation with David Lawrence Sundahl, PhD, Managing Director of Rule 4 Consulting. They are a firm that works with healthcare...
How Checklists Help Me Produce and Host My Podcasts
Regular followers of my blog know that I've been creating audio podcasts since 2006. Later today (at 3 PM), I am publishing #86 in...
100 Lamest Excuses for Not Innovating… or Not Embracing Lean
Today, I'll simply point you to a blog post by Mitch Ditkoff called "Top 100 Lamest Excuses for Not Innovating." Many, if not all...
How the Gold Medal Puck Was Almost Lost
As an American, and a Red Wings fan, it pains me, in a way, to write about Sidney Crosby and the Canadian team's overtime...
“Lean ROI” Interview with Virginia Mason CEO, Gary Kaplan, M.D.
Those who follow Lean healthcare know that Virginia Mason Medical Center, in Seattle, is one of the world's leaders in improving care through Lean...
Standardized Work for Home Appliances
Stepping away from serious issues, let's talk about things that can really get heated -- like washers and dryers (rim shot). Sorry for the...
David Meier on Toyota’s 2010 Quality Crisis: Facts, Bias & Lean...
Episode #85 is a conversation with David Meier, a former Toyota Georgetown Group Leader and the co-author of the books The Toyota Way Fieldbook and...
Is Medical Education a Systemic Root Cause of Poor Quality?
I will try to be careful with this topic, since I'm obviously not a doctor. Criticism of doctors gets thrown around pretty easily around...
Teachable Moments from PRHI
Hat tip to my friend Jack for pointing out these short videos from the Pittsburgh Regional Health Initiative (PRHI) that they call "Teachable Moments."
The...
Detroit Firefighter Not Thinking, Parks on Train Tracks
We had a lot of spirited debate last week around the case of the pharmacist who was jailed after the tragic medical-mistake death of...
