Mark Graban

Mark Graban
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Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

100 Lamest Excuses for Not Innovating… or Not Embracing Lean

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Today, I'll simply point you to a blog post by Mitch Ditkoff called "Top 100 Lamest Excuses for Not Innovating." Many, if not all...

How the Gold Medal Puck Was Almost Lost

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As an American, and a Red Wings fan, it pains me, in a way, to write about Sidney Crosby and the Canadian team's overtime...

“Lean ROI” Interview with Virginia Mason CEO, Gary Kaplan, M.D.

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Those who follow Lean healthcare know that Virginia Mason Medical Center, in Seattle, is one of the world's leaders in improving care through Lean...

Standardized Work for Home Appliances

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Stepping away from serious issues, let's talk about things that can really get heated -- like washers and dryers (rim shot). Sorry for the...

LeanBlog Podcast #85 – David Meier on Toyota’s Quality Challenges, a...

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Episode #85 is a conversation with David Meier, a former Toyota Georgetown Group Leader and the co-author of the books The Toyota Way Fieldbook and...

Is Medical Education a Systemic Root Cause of Poor Quality?

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I will try to be careful with this topic, since I'm obviously not a doctor. Criticism of doctors gets thrown around pretty easily around...

Teachable Moments from PRHI

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Hat tip to my friend Jack for pointing out these short videos from the Pittsburgh Regional Health Initiative (PRHI) that they call "Teachable Moments." The...

Detroit Firefighter Not Thinking, Parks on Train Tracks

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We had a lot of spirited debate last week around the case of the pharmacist who was jailed after the tragic medical-mistake death of...

30 Rock’s 6 Principles of 6 Sigma

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My blog has gotten a lot of traffic since Thursday as people search for "30 rock jack welch" after his "acting" appearance on the...

A Week of Lean and Patient Involvement at BIDMC

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I had the opportunity to finally meet "e-Patient Dave" at the HIMSS conference about 10 days ago, where he spoke on the topic of...

My Lean Healthcare Talk at MIT, 2009

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Last July, I was fortunate to be invited to give a guest lecture at the MIT EdNet / Lean Advancement  Initiative's  Lean Healthcare Academy. Here...

A Pharmacist’s Jail Cell Interview – What Good Does Blame Do?

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Here's one to ponder and comment on - does putting a pharmacist in jail for six months and ruining his career and life do...