Mark Graban
Interview with Dr. Les Muda, the World’s First #Lean Healthcare Comedian
You might remember Dr. Les Muda, the "World's First Lean Healthcare Comedian" (arguably the only one?) from a video back in June. He has...
An Interesting Take on the Use of Japanese Terms in Lean
Today, I'm linking to a post from a new blog written by the Ohio State University Fisher College of Business ("Think Op-Ex"). The post...
KaiNexus Education Video #3 – Eliminating Waste & NVA
Here is the third short, simple Kaizen education video from KaiNexus. We are embedding these videos into our web-based software, to provide short tips and hints...
Federal Funding Ends for Malcolm Baldrige National Quality Award
I'm still looking for a published news source for this, but I learned earlier today from Paul Borawski, the CEO of the American Society...
The Lean Dentist, Revisited (and a New Video)
Updated: There's now a link to the GBMP video at the bottom of the post.
I have long admired the Lean work of Sami Bahri,...
What’s Changed in Lean Healthcare Since 2008?
It's been three years since the first edition of my book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement was published. The second...
Babies and Kittens and Monkeys, Oh My! This Improves Patient Safety?
The more I visit different hospitals, the more I tend to roll my eyes at the different signs that aim to remind staff and/or...
Free iPhone & Android App – “Lean Daily”
This is free app that's brought to you by a coalition of lean bloggers. Learn more about it or download it directly from the iTunes...
Guest Post: Searching for Participants in PhD Lean Research
Mark's Note: I'm posting this on behalf of a fellow MIT graduate because I thought you might be interested in his research and that...
Now Shipping! “Lean Hospitals,” 2nd Revised Edition (w/ 20% Off)
It's official - the 2nd revised edition of my first book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, is now shipping from...
Kaizen for Kids
Paul Akers, the President of FastCap is a great advocate for staff-driven kaizen (or improvement) ideas in the workplace. Paul and his company bring...
Honoring Our Troops with Better Service through Lean
In honor of Veterans' Day (in the U.S.) and Remembrance Day (in Canada, where I spent most of the last two weeks, often wearing...