Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
Executive Summary on Cultivating Psychological Safety and Continuous Improvement
This post draws upon and summarizes content in my book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
Overview
Senior...
Karen Martin on the Power of Mistake Proofing in Lean Management
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My guest for Episode #510 of the Lean Blog Interviews Podcast is Karen Martin, Founder and...
My Shingo Webinar Recording on Learning from Mistakes and More
I recently had the opportunity to present a webinar hosted by my friends at the Shingo Institute, where I presented on the topic of...
What Were the 10 Most Read LeanBlog.org Posts of the First...
Thank you for your continued support of LeanBlog.org in 2024! As we reach the midpoint of the year, it's time to look back at...
Throwback Thursday: An Independence Day Post
As we mark Independence Day today, the 248th anniversary of the Declaration of Independence from England, I'm sharing a "throwback" post that I published...
Leveraging Lean & AI in Optometry: Ankit Patel’s Journey from Dell...
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My guest for Episode #509 of the Lean Blog Interviews Podcast is Ankit Patel, the founder...
Demystifying Toyota’s Andon System: How It Works and Common Misconceptions
There's a common misconception about Toyota's "Andon" system, often expressed as:
"When a team member pulls the cord, the line stops."
But that's not entirely accurate,...
Why Two Data Points Don’t Show Trends: Understanding the Importance of...
Two data points are not a trend. Two-data-point comparisons can be mathematically correct but practically meaningless.
This is true in workplaces and news articles like...
Recording: The Mistakes That Make Us: A Book Birthday Event
My latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, has turned one year old!
Join me and my co-host,...
Throwback Thursday: The Suggestion Box is Dead, with a New Obituary
As a Throwback Thursday, I'm sharing this webinar that I did back in 2012, as hosted by Karen Martin:
https://www.leanblog.org/2013/02/healthcare-kaizen-suggestion-box-dead
On this theme of "The Suggestion...
Don’t Digitize the Suggestion Box — Improve a Better Way with...
Digital transformation is about rethinking and reinventing with digital tools. For over 13 years, KaiNexus has moved beyond the outdated suggestion box model.
Traditional suggestion...
Psychological Safety: Ensuring People Get Their Say, Even if They Don’t...
Psychological Safety means everybody gets their say, but it doesn't mean you get your way.
Psychological Safety is an individual's belief, feeling, or perception that...
