How These Credit Card Websites Illustrate Lean Mistake Proofing (or Not)
This is an article that I originally published on LinkedIn back in 2015. Has the error proofing been improved…
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Everyday Lean: Error Proofing the Hot Pan in the Oven
It's a short blog post today due to too much time being consumed with travel delays and airline customer service…
Signs, Error Proofing, and Explaining Why in the Gym
Are warning signs or instruction signs effective when they just tell people what to do? Should we use error…
Flashback Friday: Demolition Errors, Mistake Proofing, and Healthcare
In recent years, I've written two blog posts about the sad scenarios where the wrong building was demolished by a…
Key Tweets from @MarkGraban Week of Jan 2: Mistake Proofing Paint, Misplaced…
Here's the latest installment of "Key Tweets," a (usually) weekly post that summarizes some of my tweets (or…
Lean People Don’t Say Things Like “Idiot Proofing”
I've long been skeptical of so-called "Lean Sigma" or "Lean Six Sigma." And not because I'm against Six Sigma…
Information Deficits, Visual Indicators, Error Proofing, and Payment Terminals
Gwendolyn Galsworth is a leading thinker and author on Lean and various aspects of "visuality." One thing she talks…
LinkedIn: How These Credit Card Websites Illustrate Lean Mistake Proofing
Here is my latest article for the LinkedIn "Influencers" series, written for a general audience that might not be…
Snowden-Proofing the NSA
Regardless of whether you think the NSA leaks that Edward Snowden admitted to make him a hero or a traitor, it begs…
Error Proofing Against Drinking Bad Tap Water at #HIMSS13
Here in New Orleans, there was a problem with the city water today and there's a 24-hour "boil water" order in…
Follow Up: Error Proofing my Keurig?
You might remember last month when I wrote about my human error in putting an upside down coffee mug under my…
Error Proofing an NFL Coach
Hat tip to one of my favorite blogs, Uni-Watch.com, for pointing this out. In Sunday's Texans / Patriots game,…
Mistake Proofing Designed Into a Lock
In prep for our move to San Antonio, my wife and I have been applying "5S" principles to our lives and possessions.…
Mistake Proofing the Home Alarm System
As I've mentioned, my wife and I are in the process of moving from suburban Fort Worth to San Antonio. As we have…
Everyday Lean: Error Proofing Sidewalk Grates (photo by @karenmartinopex)
Thanks to my friend and fellow author Karen Martin for taking this picture while in Calgary. Even if you don't wear…
Quitting a Software Application: Safari vs. Chrome & Error Proofing
The two primary web browsers I use these days on my Mac are Safari and Chrome. I've always been a big user of…
Simple Brilliant Error Proofing at the Amazing In-N-Out Burger
I was in L.A. on Tuesday and I had a little extra time on my way to the Burbank airport, which meant a rare…
Some Cool Video Technology for Standardized Work & Error Proofing
I recently ran across a Michigan startup company called OPS Solutions that has some interesting technology that…