Everyday Lean: Error Proofing the Hot Pan in the Oven
It's a short blog post today due to too much time being consumed with travel delays and airline customer service…
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Signs, Error Proofing, and Explaining Why in the Gym
Are warning signs or instruction signs effective when they just tell people what to do? Should we use error…
Flashback Friday: Demolition Errors, Mistake Proofing, and Healthcare
In recent years, I've written two blog posts about the sad scenarios where the wrong building was demolished by a…
Key Tweets from @MarkGraban Week of Jan 2: Mistake Proofing Paint, Misplaced…
Here's the latest installment of "Key Tweets," a (usually) weekly post that summarizes some of my tweets (or…
Lean People Don’t Say Things Like “Idiot Proofing”
I've long been skeptical of so-called "Lean Sigma" or "Lean Six Sigma." And not because I'm against Six Sigma…
Information Deficits, Visual Indicators, Error Proofing, and Payment Terminals
Gwendolyn Galsworth is a leading thinker and author on Lean and various aspects of "visuality." One thing she talks…
LinkedIn: How These Credit Card Websites Illustrate Lean Mistake Proofing
Here is my latest article for the LinkedIn "Influencers" series, written for a general audience that might not be…
Snowden-Proofing the NSA
Regardless of whether you think the NSA leaks that Edward Snowden admitted to make him a hero or a traitor, it begs…
Error Proofing Against Drinking Bad Tap Water at #HIMSS13
Here in New Orleans, there was a problem with the city water today and there's a 24-hour "boil water" order in…
Follow Up: Error Proofing my Keurig?
You might remember last month when I wrote about my human error in putting an upside down coffee mug under my…
Error Proofing an NFL Coach
Hat tip to one of my favorite blogs, Uni-Watch.com, for pointing this out. In Sunday's Texans / Patriots game,…
Mistake Proofing Designed Into a Lock
In prep for our move to San Antonio, my wife and I have been applying "5S" principles to our lives and possessions.…
Mistake Proofing the Home Alarm System
As I've mentioned, my wife and I are in the process of moving from suburban Fort Worth to San Antonio. As we have…
Everyday Lean: Error Proofing Sidewalk Grates (photo by @karenmartinopex)
Thanks to my friend and fellow author Karen Martin for taking this picture while in Calgary. Even if you don't wear…
Quitting a Software Application: Safari vs. Chrome & Error Proofing
The two primary web browsers I use these days on my Mac are Safari and Chrome. I've always been a big user of…
Simple Brilliant Error Proofing at the Amazing In-N-Out Burger
I was in L.A. on Tuesday and I had a little extra time on my way to the Burbank airport, which meant a rare…
Some Cool Video Technology for Standardized Work & Error Proofing
I recently ran across a Michigan startup company called OPS Solutions that has some interesting technology that…
Error Proofing a Voice Prompt System
The other day, I had a DirecTV service tech coming to the house to make a repair (their customer service has been…