Free Webinar on “Motivational Interviewing” and Workplace Continuous… Mark Graban Jul 27, 2021 0 Blog Wednesday, I hosted and moderated (through KaiNexus), the latest webinar in our continuous improvement webinar!-->…
Podcast #374 — Mark Valenti and Brittany Wilson, Motivational Interviewing… Mark Graban Jun 11, 2020 0 Interviews Brittany Wilson and Mark D. Valenti Joining me today for Episode #374 of the podcast are two colleagues,!-->!-->!-->…
Preview & Recording of Mark Valenti’s Webinar on “Motivational… Mark Graban Sep 10, 2019 0 Audio Today, I hosted and moderated the latest in our KaiNexus Continuous Improvement Webinar series. I'm really!-->!-->!-->…
Podcast #315 – Bob Maurer, Ph.D. on “Mastering Fear,”… Mark Graban Aug 21, 2018 0 Interviews Why do people fear change? Why are adults afraid of talking about their fears? My guest today is eminently…
Podcast #306 – Mark D. Valenti, Motivational Interviewing and Health System… Mark Graban Apr 18, 2018 1 Interviews My guest for Episode #306 is Mark D. Valenti, the manager of training, education, and workflow integration for the…
Podcast #292 – The Co-Authors of “Motivational Interviewing for… Mark Graban Nov 9, 2017 1 Interviews My guests for Episode 292 are the three co-authors of an excellent book, Motivational Interviewing for Leadership:…
More on “Motivational Interviewing” as a Method for Workplace Change… Mark Graban Mar 21, 2016 1 Blog Back in December, I wrote about a method called "Motivational Interviewing" (MI), something I learned about from a…
[Video] Are Your Leaders “Addicted to the Status Quo?” Mark Graban Nov 8, 2018 5 Blog If you're a regular reader of my blog, you know that the practice of "Motivational Interviewing" has been a big…
Highlights from a Great Book: “The Leader’s Handbook” Mark Graban Oct 30, 2017 4 Blog I've been going through the book by the late Peter Scholtes: The Leader's Handbook: Making Things Happen, Getting…
Change: Desire, Ability, Reason, Need, and Commitment (or That DARNCAT) Mark Graban Jul 18, 2017 2 Audio I'm excited to be attending the annual Lean Coaching Summit today through Thursday in Austin. If you're there,…
Prof. Elliott Weiss on Steph Curry Tweaking His 3-Point Shot and Not Reacting to… Mark Graban Feb 8, 2022 1 Interviews Scroll down for how to subscribe, transcript, and more Elliott Weiss My guest for Episode #439!-->!-->!-->!-->!-->!-->!-->!-->!-->!-->!-->…
Lean in Mental Healthcare with Sunil Khushalani, MD and Antonio DePaolo, PhD Mark Graban Jan 11, 2022 0 Interviews Scroll down for how to subscribe, transcript, and more My guests for Episode #435 of the Lean Blog!-->!-->!-->!-->!-->!-->!-->!-->!-->…
Amin Elhassan: It’s Not Enough to Be Right, How You Communicate Matters More Mark Graban Jun 23, 2021 0 Blog I've learned this lesson the hard way at times in my career: Having the right answer isn't enough if you can't!-->…
Why “Hesitant” is a Better Word Than “Resistant” for… Mark Graban Apr 27, 2021 10 Blog Words matter, as do our approaches to leading change and influencing others. The word "hesitant" has been in!-->!-->!-->…
The Power of Explaining Why When Asking Passengers to Wear Masks Mark Graban Jun 25, 2020 4 Blog So after my bad experience with American Airlines during Covid-19, I decided to try flying Delta when I had to go!-->…
Learning Process Behavior Charts and the More Difficult Challenge of Unlearning… Mark Graban Feb 24, 2020 0 Blog Thanks to ASQ for asking me to write this article for their "Statistics Digest" newsletter in October of 2019 -!-->…
Can Questions About Patient Safety Feel Psychologically Unsafe? Mark Graban Jan 23, 2020 0 Blog I think that working to reduce patient harm (to improve patient safety) is one of the most important (and most!-->…
It’s Hard to Ask Leaders to Change the System in Which They’ve Risen… Mark Graban Jan 14, 2020 2 Blog The other day, I stumbled across an old article that I remember, as it was published in the Wall Street Journal in!-->…