Free Webinar on “Motivational Interviewing” and Workplace Continuous…
Wednesday, I hosted and moderated (through KaiNexus), the latest webinar in our continuous improvement webinar…
Podcast #374 — Mark Valenti and Brittany Wilson, Motivational Interviewing…
Brittany Wilson and Mark D. Valenti
Joining me today for Episode #374 of the podcast are two colleagues,…
Preview & Recording of Mark Valenti’s Webinar on “Motivational…
Today, I hosted and moderated the latest in our KaiNexus Continuous Improvement Webinar series.
I'm really…
Podcast #315 – Bob Maurer, Ph.D. on “Mastering Fear,”…
Why do people fear change? Why are adults afraid of talking about their fears? My guest today is eminently…
Podcast #306 – Mark D. Valenti, Motivational Interviewing and Health System…
My guest for Episode #306 is Mark D. Valenti, the manager of training, education, and workflow integration for the…
Podcast #292 – The Co-Authors of “Motivational Interviewing for…
My guests for Episode 292 are the three co-authors of an excellent book, Motivational Interviewing for Leadership:…
More on “Motivational Interviewing” as a Method for Workplace Change…
Back in December, I wrote about a method called "Motivational Interviewing" (MI), something I learned about from a…
[Video] Are Your Leaders “Addicted to the Status Quo?”
If you're a regular reader of my blog, you know that the practice of "Motivational Interviewing" has been a big…
Highlights from a Great Book: “The Leader’s Handbook”
I've been going through the book by the late Peter Scholtes: The Leader's Handbook: Making Things Happen, Getting…
Change: Desire, Ability, Reason, Need, and Commitment (or That DARNCAT)
I'm excited to be attending the annual Lean Coaching Summit today through Thursday in Austin. If you're there,…
Prof. Elliott Weiss on Steph Curry Tweaking His 3-Point Shot and Not Reacting to…
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Elliott Weiss
My guest for Episode #439…
Lean in Mental Healthcare with Sunil Khushalani, MD and Antonio DePaolo, PhD
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My guests for Episode #435 of the Lean Blog…
Amin Elhassan: It’s Not Enough to Be Right, How You Communicate Matters More
I've learned this lesson the hard way at times in my career: Having the right answer isn't enough if you can't…
Why “Hesitant” is a Better Word Than “Resistant” for…
Words matter, as do our approaches to leading change and influencing others.
The word "hesitant" has been in…
The Power of Explaining Why When Asking Passengers to Wear Masks
So after my bad experience with American Airlines during Covid-19, I decided to try flying Delta when I had to go…
Learning Process Behavior Charts and the More Difficult Challenge of Unlearning…
Thanks to ASQ for asking me to write this article for their "Statistics Digest" newsletter in October of 2019 -…
Can Questions About Patient Safety Feel Psychologically Unsafe?
I think that working to reduce patient harm (to improve patient safety) is one of the most important (and most…
It’s Hard to Ask Leaders to Change the System in Which They’ve Risen…
The other day, I stumbled across an old article that I remember, as it was published in the Wall Street Journal in…