Monthly Archives: August 2010

Daily Huddle Best Practices: Video Insights from Everett Clinic

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A key cultural aspect of Lean is the "daily huddle." Sure, this practice isn't exclusive to Lean, but it fits with the core concepts...

Recording – Talking About Lean Healthcare on BlogTalkRadio

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Updated: an embedded player with the recording my appearance can be found at the bottom of this post. I appeared on Steve Wilson's live internet...

Another Hospital CEO Talks Lean Culture

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Here's a great article with a number of quotes from William Considine, the CEO of Akron Children's Hospital in Ohio. The article, from the...

Short Q&A With Me Posted at Jeff Hajek’s Blog

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Thanks to Jeff, author of   the book Whaddaya Mean I Gotta Be Lean? for posting a 5-question Q&A with me on his blog....

Is This Woman Set Up to Fail?

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There are lots of places online where people can ask questions about Lean, such as the LEI forums and numerous LinkedIn groups. I saw...

Guest Post: Lean Leaders Conference, Part 1 – Do Senseis Need Trace Back to...

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Mark's note: You may recognize the author of this guest post, Andrew Castle, as a previous contributor and frequent commenter on my blog. I...

Podcast #96 – Interview with Pascal Dennis on His Lean Business Novel ‘The Remedy’

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Our guest for Episode #96 is Pascal Dennis of Lean Pathways, Inc. Pascal is a faculty member with the Lean Enterprise Institute and he's...

How to Design Poor Service: Expect 100% Utilization of People or Resources

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tl;dr: The blog post criticizes the focus on 100% utilization of resources in businesses like American Airlines and Verizon FIOS, arguing that it leads...

Weekend Fun: Depiction of the Lack of Hospital “5S”

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One wouldn't expect to find a depiction of a hospital setting with poor "5S" practices on the show Family Guy - of course, depending...