A returning guest for episode #132, we are joined by author and professor Bob Emiliani. Today, we are chatting about some videos he recently posted to his website… 10-year-old videos that document executives from Virginia Mason Medical Center, now considered…
It’s been three years since the first edition of my book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement was published. The second edition came out last week and I’ve tried to reflect a bit on what has changed…
It’s official – the 2nd revised edition of my first book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, is now shipping from Amazon.com! Other country sites, like Amazon.ca and Amazon.co.uk don’t have their inventory yet. Ah, paper and…
Becker’s Hospital Review published a piece about the first 10 years of Lean at Seattle’s Virginia Mason Medical Center: 10 Years Later: Virginia Mason Production System Still Going Strong. The article highlights some of the reasons for the longevity of…
Today’s post is an update on the 2nd revised edition of my first book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. The final edits and fully typeset book have been sent to the printer and Amazon currently shows…
Friday night’s PBS program the Nightly Business Report had a nice feature on the use of Lean at Good Samaritan Hospital in Downer’s Grove, Illinois. The video is embedded lower in this post, but you can read the transcript here:…
Hat tip to Dan Markovitz for pointing out this excellent post on John Toussaint’s blog: “The Key Leadership Behaviors in a Lean Organization?” The post is a letter written by Paul O’Neill answering a question from a hospital leader. Paul…
I loved the book Moneyball by Michael Lewis, but I haven’t seen the movie yet (I hear it’s good — Edit: It was GREAT). To me, it was a story about being forced to go against conventional wisdom to come up…
It’s a project that my co-author, Joe Swartz, and I have been working on all year… the manuscript is finally complete and sent (as a big batch!) to our publisher. I’m talking about our upcoming book, “Healthcare Kaizen: Engaging Front-Line…
It’s been nice to see the “lean design” approach taking hold in healthcare over the past few years. I think the first book on the subject was a “manifesto” by an architect, David Chambers: Efficient Healthcare – Overcoming Broken Paradigms.…
Update: I edited the post title to add “Or Does He?” See the CEO’s comment below, suggesting that the TV report gave the wrong impression and that he wasn’t really “undercover” in a sneaky way like the CBS TV show.…
Listen: Podcast #128 turns the tables a bit, as your host Mark Graban is, this time, interviewed by Dirk Dusharme and Ryan Day from the online video show “Quality Digest Live.” Thanks to Quality Digest, I’m able to share the…
