Chris Jerry, founder of the Emily Jerry Foundation, continues his conversation on why patient safety demands system change — not blame — and why he chose to publicly forgive the pharmacist convicted in his daughter’s death. Listen to the Episode…
Listen My guest for Episode #203 (and for Part 2 of our discussion in episode #207) is Chris Jerry, founder of The Emily Jerry Foundation. The foundation was created in the aftermath of the tragic death of his daughter, Emily – a preventable…
This episode shares how Mary Greeley Medical Center used a focused, time-bound Lean “WorkOut” to improve patient care while achieving validated cost savings of about $800,000. The conversation highlights how structured improvement, supported by KaiNexus, helped spark a culture of…
Today is the first day of the 5th annual Lean Healthcare Transformation Summit. Follow along on Twitter with hashtag #HCSummit14 to see my tweets and thoughts from others. I will be adding updates to this post during the day, as well. These are not…
My guest for episode #193 is Mark Jaben, MD, talking about our brains, Lean, and change. Mark has been a guest blogger for me before and it’s great to talk to him today about his research and experiences. In our conversation,…
Joining me for podcast #192 is John Torinus, author of the excellent book, The Company That Solved Health Care: How Serigraph Dramatically Reduced Skyrocketing Costs While Providing Better Care, and How Every Company Can Do the Same. John is the…
Joining me as my guest for episode #189 is Rich Sheridan, CEO and Chief Storyteller at Menlo Innovations, a software development company in Ann Arbor, Michigan. Rich is the author of the new book that I’m really enjoying: Joy, Inc.: How…
Listen: My guest for Episode 188 has been a leading voice in the Lean community for 25 years, Daniel T. Jones, founder and chairman of the Lean Enterprise Academy, based in the UK. Dan collaborated with Jim Womack on the…
Joining me once again for episode #176 is my mentor and good friend Norman Bodek, who has been a guest many times here. Today, we are talking about his latest book, The Harada Method: The Spirit of Self-Reliance.
Listen My guest for podcast #175 is Mike Taubitz of the firm Sustainable Lean and FDR Safety. Mike is a retired GM employee (including a stint as Global Safety Director) and we met at the Michigan Lean Consortium conference in 2011.…
My first job out of college was at the GM Livonia Engine Plant, starting in 1995. It was not where I wanted to be. I had become a fan of W. Edwards Deming’s work, and GM was famous for being…
Listen: My guest for episode #171 is Chad Walters, a friend and a Lean consultant. He is owner of Lean Blitz Consulting in Augusta, Georgia, a firm focused on continuous improvement for small businesses and sports organizations. I’m a big…
