I heard a great line from an Emergency Department doc and physician leader yesterday. Talking about his hospital’s Lean efforts, he said, simply: “Data should create light, not heat.” Brilliant. Simply brilliant. What he meant was that data should be…
I will try to be careful with this topic, since I’m obviously not a doctor. Criticism of doctors gets thrown around pretty easily around many hospitals, too much so, I think. You sometimes hear blanket criticisms about doctors being difficult,…
I had the opportunity to finally meet “e-Patient Dave” at the HIMSS conference about 10 days ago, where he spoke on the topic of patient involvement and the patient’s right to their own medical data. As he describes on his…
I’m about conferenced out! First was the excellent SHS/ASQ conference on healthcare operations improvement (read my posts), then the HIMSS conference focused on heathcare information systems, now the LEI Lean Transformation Summit that starts today (follow our tweets). As a…
It’s an honor to again contribute to John Hunter’s amalgamated Management Improvement Blog Carnival. The main page is located here. Ten bloggers are each selecting a few favorite posts from their favorite blogs to highlight. It’s quite a collection. Dan…
Update (1/7/10): Turns out the TSA agent walked away from his post. I’d certainly hold someone accountable for that, since it was a conscious choice, unless there were VERY extenuating circumstances. After seeing the news on CNN last night (video…
What an invigorating and exciting time at the Institute for Healthcare Improvement‘s 21st National Forum. Highlights from Day 2 included a talk on Lean at the MemorialCare system in California and a talk on social media and healthcare quality…
Ah, travel delays. Late night getting back from Orlando, so I will type up notes over the weekend from Wednesday’s talks at the Institute for Healthcare Improvement Forum. Lean journey at Long Beach Memorial Hospital (listen to my previous Podcast…
Today was an exciting day at the Institute for Healthcare Improvement‘s 21st annual National Forum on Healthcare Quality Improvement. It’s my first time here, to learn and network. They have over 5,000 attendees who are committed to quality and patient…
In Pursuit of Elegance | My Own Tiger’s Tale What does Tiger Woods have to do with Lean Thinking and hospitals? Read on… Our good friend, Matthew May, met Tiger Woods at his health club in California back in 2001.…
Again, I’m very happy to host the Carnival for John Hunter and his Curious Cat blog. My job here is to share some noteworthy and thought provoking posts from the past month. I hope you’ll discover a new blog or…
Running a hospital: MICUs go Lean: Result = Happiness In lieu of a blog post today, I’m leaving you with a recent post on Paul Levy’s “Running a Hospital” blog about Beth Israel Deaconess Hospital. You can see pictures and…
