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Gaming the Numbers in the UK, Again

Blundering hospitals ‘kill 40,000 a year’ – Britain – Times Online: Ah, gaming the numbers… everyone’s favorite pastime. It certainly is here in the State, even though I have my second story of the year related to gaming the numbers…

LEI Webinar Tomorrow with Cliff Ransom

Our friend Kevin at Evolving Excellence has written about Cliff Ransom before, so I’m excited to see the LEI has a webinar with him tomorrow, Tuesday. Here is the link for registration. If you have any comments or discussion points…

When Systemic Problems Don’t Get Solved

This past week, I stumbled through a systemic problem that might not ever be solved, namely the National Car Rental service at Terminal 3 of the Toronto Pearson International Airport. I say a “systemic” problem, because I’ve seen the same…

Win or Lose, You Win, If…

Wall Street’s cushy exile – November 26, 2007… if you’re a top executive. Same thing is proving true in the investment banking world, even after the mortgage mess. The grand strategic decision to not verify borrowers’ incomes, for one, has…

The Sun Devil Suggestion System

My wife is an Arizona State alumna, so we’re watching the annual Arizona St / Arizona rivalry football game (well, I’m watching it, she just cares if ASU wins… sort of). The sideline announcer just told a quick story about…

The New Style CEO?

C.E.O. Evolution Phase 3 – New York Times In this quote: Mr. [X] “is disarmingly unpretentious,” he added. “…he towers over other C.E.O.’s when it comes to putting in people stronger than himself or his ability to talk about setbacks.”…

The Need for Lean at BIDMC

I read Paul Levy’s blog every chance I get. He is the CEO of Beth Israel Deaconess Medical Center in Boston. Although fellow blogger Kevin Meyer and I caused a bit of a kerfuffle with him, unfortunately, earlier this year…

Following Rules or Doing What Works?

UPS Reducing Driving Waste I got a comment on a post from April, about UPS developing efficient driving routes, including the guideline of avoiding left turns to save time. The commentor, purportedly a UPS driver himself, wrote: “Yeah well, it…

Define the Goals, Otherwise Anxiety Builds

Implementing LEAN in our IT Office – IT Project Guy – FindTech Blogs Here is a blog post written by an IT project manager, Gary Rosenfeld, who is in a workplace that is starting to implement Lean. Or, at least…

New IIE Blog Posts

IIE Blog Directory I’m happy to support the Institute of Industrial Engineers (I’m a member) with my exclusive “Everyday Lean” blog posts (appearing weekly, or so). Recent posts of mine: Poka Yoke at the Airport Waste of Transportation on ABC…