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Conferences, Future and Recent

The W. Edwards Deming Institute This has to be the best title for a seminar ever: How to Create Unethical, Ineffective Organizations That Go Out of Business(Many Organizations Do It, But Do You Know How You Do It?) The Deming…

Inventor-itis, Not Inventory-itis

IndustryWeek Article about the Book | Subscribe to IndustryWeek Amazon Link: Overcoming Inventoritis: The Silent Killer of Innovation When I first read this headline, I misread it, thinking it was about the “fear of inventory” (something that seems like a…

This UPS Ad Has it Backwards

Time to pick on UPS again (see the “UPS” link at the bottom of the post)… Has anyone else seen the UPS “whiteboard” ad (the ones with the annoying long-haired business-casual corporate hippie guy) that’s running during almost every NCAA…

Lowest "Respect for People" Score Ever?

Employee’s suit: Company used waterboarding to motivate workers – Salt Lake TribuneThis isn’t a “Lean” article, but holy moley, you have to read the linked story and think about how a company culture gets that far off the rails. First…

How a Non-Lean Culture Can Harm Patients

Sometimes people ask me, “how does Lean apply in a hospital?” The critical issues in a hospital are more often about culture and environment (although using technical lean methods for improving processes and flow are important also). Many hospitals, unfortunately,…

3 Years of Lean Blogging

I just realized I was too busy to stop and recognize the “birthday” of the Lean Blog, as we turned “3” in March. I’m proud of the blog and very grateful for the constructive and friendly community that we have…

My Book’s Cover Design

LeanHospitalsBookCoverGraban

They say “don’t judge a book by its cover,” but I hope you like the cover that my publisher and I have come up with. I was pretty steadfast that Lean is about people and the cover should reflect that.…

"Lean Hospitals" Book Update

Lean Hospitals Book A few quick updates on my book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction. It is still due out July 23, 2008. If you want to sign up for my email newsletter about the book,…