Time to pick on UPS again (see the “UPS” link at the bottom of the post)… Has anyone else seen the UPS “whiteboard” ad (the ones with the annoying long-haired business-casual corporate hippie guy) that’s running during almost every NCAA…
Sometimes, I have a collection of news stories or links that I either don’t have time to blog about, assume you don’t have time to read about, or don’t really merit a full blog post. So my “WIP” of “draft”…
Employee’s suit: Company used waterboarding to motivate workers – Salt Lake TribuneThis isn’t a “Lean” article, but holy moley, you have to read the linked story and think about how a company culture gets that far off the rails. First…
Sometimes people ask me, “how does Lean apply in a hospital?” The critical issues in a hospital are more often about culture and environment (although using technical lean methods for improving processes and flow are important also). Many hospitals, unfortunately,…
I just realized I was too busy to stop and recognize the “birthday” of the Lean Blog, as we turned “3” in March. I’m proud of the blog and very grateful for the constructive and friendly community that we have…
They say “don’t judge a book by its cover,” but I hope you like the cover that my publisher and I have come up with. I was pretty steadfast that Lean is about people and the cover should reflect that.…
Why do many of our best companies move to China or other countries? Some do it for the lower labor rates, but just as many move because they can’t find skilled labor, engineers and other resources here in the U.S.…
Lean Hospitals Book A few quick updates on my book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction. It is still due out July 23, 2008. If you want to sign up for my email newsletter about the book,…
I know a lot of you also read Ron Pereira’s Lean Six Sigma Academy blog, but I wanted to make sure you see his outstanding series of posts about his trip (led by our friends at Gemba Research). Harmony and…
Some of you might remember me advertising a “Lean Lunch” gathering here in the Dallas area. Well, we had that yesterday, with some great discussion and networking about Lean. We had four different industries represented, but it goes to show…
I am currently doing some Lean coaching and implementation work in the radiology department of a large children’s hospital. One thing I have discovered is that kids often have to lay in an MRI machine for long periods of time.…
I received a question from a reader that was also addressed on the Daily Kaizen blog and Gemba Panta Rei. This question is from a hospital setting, but I think it’s a good general Lean question: One our our struggles…