Again, the main site for my book is www.leanhospitalsbook.com. I have some exciting new endorsements, including from John Touissant. I’m thrilled he would be so generous after reading a preview copy: “Mark Graban’s book has documented what is now happening…
Fixing East-West clash challenging Prof. Jeffrey Liker keynoted a Lean event in Oklahoma and is quoted as saying: Maybe the cowboy and the samurai best illustrate the chasm between Eastern and Western corporate cultures, author Jeffrey Liker offered Thursday during…
by Dan Markovitz The New York subway system has invested nearly $1 billion investment since the early 1990s — and $25 million per year in maintenance cost — in equipping stations with elevators and escalators. The results have been less-than…
One thing I observed at the Stars/Red Wings playoff game last Wednesday is that the arena crew could pretty much swap out one of the pieces of plexiglass behind the net faster than the concession crew could pour a glass…
Hi, I’m going to be “away” from the blog… and completely PC-free for a week. Time for a much needed vacation and some beach time. Somebody had commented once, “Hey don’t announce you’re out of town, someone will find your…
RichCatalog – Free online bookI’m sure many of you got the email blast from the Lean Enterprise Institute, but this is really cool. It’s a free online version of the book “Reflections on Lean.” They’ve improved upon the printed version…
My Way News – Airlines slow down flights to save on fuel I’m just thrilled anytime I see an example of an airline making a process improvement (a “kaizen” if you will) instead of their usual game plan of whining,…
Ever wanted a subscription to “Cranes Today” magazine, but you just didn’t know where to find them? What about “Diesel & Gas Turbine Worldwide“? Great reading! My subscription to “Water & Wastes Weekly” expired recently…. Ok, just kidding. It’s amazing…
By Jason Turgeon: This week is National Drinking Water Week! If that doesn’t excite you, think about the Lean implications of this dreadful story about the deaths of 80 children last month in South Africa resulting from a breakdown in…
I’ve had the opportunity to read Bob Emiliani’s two collections of essays on “Real Lean” and I’m long overdue on posting about them. I’m especially late considering since Volume Three is coming out in June. These books are particularly recommended…
Medical Leave — Offshore Medicine — Fast Company Interesting read here in the latest issue of Fast Company about a hospital in Thailand and one of the visionaries, Ruben Toral, who wants to globalize healthcare. The idea of patients flying…
By Jason Turgeon: As a regular part of my job, I visit large industrial sites (mostly sewage treatment plants-yum!). This means that I have to have an OSHA certification in worker safety. Every year, my employer hires a trainer to…