I’m getting some really interesting and constructive comments in my reader survey. Keep it coming. I’ll reflect, summarize, and respond to it here on the blog or personally via email. Thanks to those who have taken the time. One comment…
Reminder: Reader Survey Link (2 minutes of your time) Economy brings layoffs at Kearney hospital – Top Local Stories – News : KHAS-TV Here is a story from Nebraska, local TV news again, about Lean at a hospital. If you…
Local doctors cut stress Below is a video from an Albuquerque TV news station, visiting a doctor’s office that was implementing Lean. I wish I could take credit… it was work done by someone I know, actually. The video shows…
I had a great conversation with a fellow healthcare lean thinker the other day. She shared my book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction, with the CEO and some other executives at a hospital she works with.…
Following the pattern of our good friend Ron Pereira at the Lean Six Sigma Academy, a number of us are going “Best of 2008” posts, in coordination with John Hunter and the Curious Cat blog. Click here for John’s compilation…
Op-Ed Contributor – G.M.’s Secret Success – NYTimes.com I agree with the basic premise of this piece that not all is rotten in GM. For example, I rather like some of their recent products — design and execution (Chevy Malibu/Saturn…
John Shook — one of the first Americans to work deeply within Toyota — explains why the A3 is far more than a template. It’s a management process for solving problems, developing people, and leading organizational change. Episode #56 of…
Bush Gives Emergency Loans to Automakers – NYTimes.com Detroit News Article I don’t understand this at all. What is the operational definition of “viable”? What will/can change in three months? I’m honestly asking those of you who have been following…
As with some (ok, many) of my complaints falls into the “nice to have these problems” category. That said, I had some avoidable waste and frustrations in the process of transitioning from my old dropped-too-many-times Blackberry to a new BlackBerry…
Recently, I blogged about management practices at the midwest retail chain Meijer. It was a sad (and not uncommon) story of quotas and threats to employees — if you don’t work at a certain speed, you’re fired. My post drew…
Three airlines drop self-reporting safety program – USATODAY.com Dropping this program has got to be one of those “process indicators” of airline safety. I can’t believe that flying will be as safe without this program where pilots could report problems…
UAW suspends jobs bank, delays retiree fund payments – USATODAY.com So this might be the end of the infamous Jobs Bank that we’ve talked about here a lot. When I started working at GM in the mid 90’s as an…