Today’s post is a link to my article written for the LinkedIn “Influencers” series: Why Every Patient Deserves the Care & Caution that Surrounds the American Ebola Patients Please post a comment here or on LinkedIn (there’s likely to be…
I had a chance, on Tuesday, to attend what’s often informally called the “Detroit Auto Show” (or the NAIAS, formally). As a kid, I went to the show every single year and always loved it, especially the concept cars (like…
I wrote a post for the LinkedIn Influencers series: American Airlines Should Own Their Situation, Not Just Blame the Weather Looking at this problem (long phone hold times), it seems to be a simple mismatch between demand (the number of…
Eiji Toyoda, a key figure in the growth and expansion of Toyota and the Toyota Production System practices has passed away this week, just past his 100th birthday. His death has received fairly prominent coverage in the business press, including:…
The year is 1981. A Major League Baseball strike interrupts the season. We’re in the midst of the Cold War. President Reagan is shot. Kim Carnes’ (not to be confused with ThedaCare’s Kim Barnas) tops the charts for the year…
There’s been a lot happening since my last update on the blog about KaiNexus, the technology company that “makes improvement easier,” where I am “chief improvement officer.” Our initial market has been healthcare, given that our co-founder and CEO Greg…
Last week, the New York Times published a piece called “Don’t Just Talk About Change. Show It,” written by Mick Wilz, an employee at Sur-Seal, a family-owned business in Cincinnati. As part of a Lean initiative (as evidenced by their…
As a frequent flyer on American Airlines, I often have five or six itineraries booked at a time. Unfortunately, the poor design of the American Airlines website includes the risk that I might cancel the wrong itinerary and flight. The Lean principle of mistake proofing would go a long way... and I'm sure a simple bit of programming could easily alleviate this risk.
Hello from the frozen tundra of North Texas. I wish the Packer fans hadn’t brought Green Bay weather with them. It’s not nearly as green as that picture of “Jerry World” (aka Cowboys Stadium) looks. Back in 2008, I blogged…
In an era where it was a “no brainer” to move factories to China, chasing cheap labor, the Lean world has often spoken out loudly against this. Back in the day, people said “Nobody ever got fired for choosing IBM,”…
Books – One Injury, 10 Countries – A Journey in Health Care – Review – NYTimes.com I think this book,The Healing of America: A Global Quest for Better, Cheaper, and Fairer Health Care, will go into the “to read” queue.…
I’ve always been a huge Simpsons fan, even if the show has gotten less funny in the past few years (flame away on that topic, if you must). The beginning of the this week’s episode made me chuckle a bit.…