Jay Parkinson, MD. A doctor in Williamsburg, Brooklyn and Manhattan HIStalk Interviews Jay Parkinson MD MPH, House Call Doctor Posts will be pretty sparse and short the next few days, as I’ll be in New York City through Sunday, busy…
Starbucks Gossip: Howard Schultz apparently hasn’t put the brakes on warm sandwiches Following up on last week’s post on Starbucks operations, I found an example of “gaming the numbers” in a different post. “Gaming the numbers” is a common phenomenon…
Jeffrey Liker’s new book on Toyota Culture: The Heart and Soul of the Toyota Way is out. I’m getting a copy on Tuesday and hope to post a review ASAP. If anyone else is reading it, feel free to share…
Starbucks Gossip Blog – Open Thread Starbucks Replaces CEO with Chairman I’ve posted about Starbucks before – I believe they have people at headquarters learning about and starting with Lean, but I don’t know any details (any Starbucks employees reading…
Just an update for those who were following the progress of my book on “Lean Hospitals.” It’s done! I have submitted the manuscript to the publisher (Productivity Press, a division of Taylor & Francis). UPDATE (7/9/08): The book is due…
Updated: Changed the title to better reflect what the comments have turned into — general ideas for improving the blog. Thanks for your feedback! Reader feedback time — I just changed this back so comments (reading and entering) are done…
A Lifesaving Checklist – New York Times A number of you have emailed me, yes I’m aware of this horrible, ridiculous development that followed earlier reports of the success hospitals were having in reducing infections and improving patient care through…
Put Buyers First? What a Concept – New York Times I’m a huge fan of Amazon (AMZN), having first ordered a “required pre-reading” book from them in March 1997, before I went to grad school. I’ve hardly had anything go…
Memphis Daily News – Le Bonheur’s New Treatment-Speeding System Ups Productivity by 54 Percent – 12/11/2007 Here’s a news story about a hospital I know people from, LeBonheur Children’s Hospital in Memphis. I am have some examples of their in…
A sampling of unsolicited quotes from readers: “I read your blog on a periodic basis, and enjoy your insights.” – Management Engineer/Planning (Hospital System, Utah) “I wanted to thank you for indirectly making a meeting with Dr. Gwendolyn Galsworth possible.…
So, in a way, the whole concept of New Year’s resolutions “batches up” improvement, which isn’t a good thing. The start of a new calendar year is a pretty arbitrary, yet symbolic, day. True “kaizen” shouldn’t require a particular day…
Best wishes to everyone for Christmas and the holiday season. I’m probably not going to post again until December 29 unless there’s something really pressing or interesting in the Lean world. It’s time to get my book finished up and…