As with some (ok, many) of my complaints falls into the “nice to have these problems” category. That said, I had some avoidable waste and frustrations in the process of transitioning from my old dropped-too-many-times Blackberry to a new BlackBerry…
Recently, I blogged about management practices at the midwest retail chain Meijer. It was a sad (and not uncommon) story of quotas and threats to employees — if you don’t work at a certain speed, you’re fired. My post drew…
Three airlines drop self-reporting safety program – USATODAY.com Dropping this program has got to be one of those “process indicators” of airline safety. I can’t believe that flying will be as safe without this program where pilots could report problems…
UAW suspends jobs bank, delays retiree fund payments – USATODAY.com So this might be the end of the infamous Jobs Bank that we’ve talked about here a lot. When I started working at GM in the mid 90’s as an…
In this early Lean Blog Podcast episode, John Toussaint reflects on how culture change and collaborative care shaped ThedaCare’s healthcare transformation. Our guest for Episode #54 is John S. Toussaint, MD, the CEO emeritus of ThedaCare, and CEO of the…
Pay for Grades? – Springfield, IL – The State Journal-Register Flying in and out of Chicago, I’ve been reading over the past few months about the Chicago Public Schools paying high school freshman and sophomores for their grades: “…some Chicago…
Rod Dreher: What it means to lead | Dallas Morning News | Opinion: Viewpoints “Authority is responsibility. Authority is accountability. It is not power.” That sounds like a good motto for leaders. Is this the latest from a Toyota leader,…
TSA: Why? The Reasons Behind TSA Security As much as I complain about the TSA, they do some things well. You might remember my blog post from 2006 about a sign put up by the Transportation Security Administration what explained…
Updated 11/17/08 10 PM central If you have WSJ access, check out today’s article “Stores Count Seconds to Trim Labor Costs”. I thought, oh no punitive Taylorism… And sure enough they reference Taylor. Be sure to see the end of…
Running a hospital: It’s the economy You might have seen in the news that hospitals showed record profits in 2007, according to Modern Healthcare. U.S. community hospitals enjoyed record profits in 2007, posting $43 billion more in revenue than expenses…
leanblog.org | Lean Blog: Upcoming Charity Auction with Norman Bodek I’m still working on getting this auction ready (see link above for more details). I have the podcast CD-set ready to go and Norman has autographed the cover (see below).…
I wanted to remind you about an online event I’m presenting for Thursday afternoon and tell you about a new event (local to Dallas) that I’m attending Thursday night. THE DARK REPORT presents: How To Find And Eliminate All The…
