I ‘ve mentioned here, I think, that I was in The Netherlands earlier in June for almost a week. I was invited to speak at an annual symposium for hospitals around the country that was put on by St. Elisabeth…
TL;DR: At GM, fear and poor leadership blocked bad news from flowing both up and down the organization. Executives were shielded from reality, frontline workers weren’t told the truth, and trust eroded as a result. Without leaders going to the…
I have always learned a lot from John Shook. As I’ve blogged about before, I’ve seen John present about TPS and management (leadership, really) a few times and probably learn more “insights per hour” than anyone else in the Lean…
Tomorrow’s blog post today… not that anyone will be reading anything non-Michael Jackson related. RIP. A modern tidbit… I learned about the news via a friend’s Facebook status update. The new, new media, I suppose. Communications Woes Show at Boeing…
In Episode #69 of the Lean Blog Interviews Podcast, my guest is Dr. Sami Bahri, D.D.S., widely recognized as the first Lean Dentist. From his practice in Jacksonville, Florida, Dr. Bahri pioneered the application of Lean management principles in dentistry…
Park Nicollet CEO to retire In the news story about CEO David Wessner’s retirement, one of the listed accomplishments is their use of Lean methods: Wessner, the first non-physician CEO at Park Nicollet, also brought Japanese-style lean manufacturing techniques to…
A reminder about two upcoming events for the Lean Healthcare community: MIT Professional Education – Short Programs: MIT will be holding three short courses on campus this July focused on various lean concepts geared towards busy professionals (Lean Academy ®…
Britain’s health service “facing funding crisis” | Reuters: Watching the BBC morning news the other day, I took an interest in the discussion of the cash crunch with the National Health Service and their “free” (free at the point of…
Lean Leap to Health Care #9 (Click for Part #8) by Scott McDuffee “I’m not sure if I have ever learned anything with my mouth open. But, I know I learn a lot with my eyes, ears, and mind open.” Sitting…
I had an epiphany the other day. It was one of those moments where I was pretty ashamed and was ready to turn in my Lean credentials. I spent too much time each day deleting the same emails from companies…
Lean Leap to Health Care #7 (click for Part #6) by Scott McDuffee “Where is the main entrance? Why do I follow the signs to HERE? Now you are telling me to go all the way down THERE! How far…
Follow the Learner – LEI Site I haven’t had a chance to read it yet, but I can’t wait to read this book from “The World’s First Lean Dentist.” It’s available now through the Lean Enterprise Institute. Knowing Dr. Bahri…