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Less Margin, No Mission?

I’ve re-read this article a number of times: “Cancer clinics are turning away thousands of Medicare patients. Blame the sequester.” It’s a sad situation – the federal government, via Medicare, has cut the reimbursement to cancer clinics for chemotherapy treatment…

Perfecting Patient Journeys and PDCA

Reminder: Please take my reader survey and enter to win some Lean prizes. My friends at LEI have a new book out by Judy Worth, Tom Shuker, and Beau Keyte: “Perfecting Patient Journeys.”  The book appears to focus on Lean…