Lean Consumption at the Post Office
By Mark Edmondson Today I went to the local post office to buy holiday stamps and Priority Mail boxes. (An aside: Priority Mail for gift parcels is a great deal – you can cram as much stuff as possible into…
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Home Depot’s CEO and Gemba Walks
Bob Nardelli is Watching Update Jan 4 2007 — I really had it wrong on Nardelli, see the latest news and post. They don’t call it a “gemba walk”, but in the new Fast Company magazine, there is a profile…
A little TPM could save China’s drinking water?
Reuters AlertNet:Poisoned river shows dark side of China’s boom The growth of China, along with the outsourcing of manufacturing work, isn’t just an economic issue, it also impacts the environment and worker safety. Recently, a major chemical spill has threatened…
Welcome to the Blog World, Mr. Bodek
Kaikaku Norman Bodek now has a lean blog, the link is above. I conducted an interview with Mr. Bodek last week. I’m hoping to get that posted here on my blog over the weekend or early next week. Please check…
Getting Xbox 360 to market requires coordination
Article Link: Today is the launch date of the new Xbox 360 video game system. Although it’s a Microsoft product, it follows the typical Asian contract manufacturer supply chain path. “Mr. Holmdahl is the Microsoft vice president in charge of…
Passport Processing
I recently renewed my Canadian passport. Expected completion and delivery of the passport was indicated to be 20 working days from the point the application was received by mail. Unfortunately, my case extended beyond this expected delivery date and I…
The incentive ‘Push’ continues
GM announced the start of the next domestic automaker incentive battle with its “Red Tag” sale on Monday. Granted, domestic continue to lose market share and their mass market, high capital investment, volume based business model is being attacked at…
Evolving Excellence: Don’t Let Delphi Drag Down the Shingo Prize
Evolving Excellence Blog Some of the most spirited lean discussion is taking place on the Evolving Excellence blog, always a good read. The post I’m linking to discusses the effectiveness of lean assessments, such as the Shingo Prize. The controversy…
Why make it hard to become a customer?
I try not to just vent or complain about personal experiences here, but I’m incredibly frustrated with phone companies. I think a lot of this waste is begging for a “Lean Solutions” approach and some lean engineering/design application. Why do…
A Border Guard’s Perspective on Quality
A story from a friend in Detroit: I was crossing the border from Michigan into Ontario, both places where a lot of cars are manufactured. The border guard decided to strike up a conversation, which you can’t argue with since…
Domestic Quick Turnaound Sox Shirts
Article Link –> Chicago Tribune | After Sox victory, firms go to work I’m in Chicago and saw this in the Trib. The World Series shirts are printed immediately after the winner is determined, which eliminates the waste of printing…
Too Long in the Loo
By Luke Van Dongen: This link is to an article in today’s Detroit News. I’ve been hearing reactions to this article all day – it really seems to have struck a nerve with people. I’m not sure exactly how I…