Will Changing the CEO Help GM?
I don’t mean to kick Fritz Henderson while he’s down, after he resigned as CEO of Government Motors this week. He resigned on Tuesday and I didn’t even learn about it until Thursday, as I was under a proverbial rock,…
I don’t mean to kick Fritz Henderson while he’s down, after he resigned as CEO of Government Motors this week. He resigned on Tuesday and I didn’t even learn about it until Thursday, as I was under a proverbial rock,…
To Outfox the Chicken Tax, Ford Strips Its Own Vans – WSJ.com If people and organizations are good at anything, it’s gaming a system or finding workarounds. From a recent WSJ article comes a tale of how Ford works around…
Hospital CEOs manage staff time, inventory to cut costs – USATODAY.com It’s nice to see a major publication covering Lean and, especially, Lean in healthcare. This time, it was USA Today who, again, did a better job than the WSJ…
This is an old story, from May, that I’ve meant to write about for a while. Peter Orszag, the Director of the Office of Management Budget wrote a piece in the WSJ about healthcare. He wrote: The good news is…
Yesterday’s WSJ front page headline caught my eye, as a frequent Starbucks customer and obvious Lean zealot: Latest Starbucks Buzzword: ‘Lean’ Japanese Techniques The headline is full bodied and complex brew that gives us a lot to chew on before…
Companies Strive Harder to Please Customers – WSJ.com Lean is a customer-focused business and organizational strategy. Many companies, unfortunately, use a downturn as an excuse to cut costs, a move that often hurts quality or customer service. Traditional companies might…
Today’s blog post will be just a bunch of random thoughts. For one, I just got back from London last night after a whirlwind Lean healthcare tour. I visited five hospitals between London and the south of England in three…
By Mark Graban: I’m always fascinated by Starbucks. For one, I’m a regular customer and Starbucks has a reputation for hiring pretty educated people as baristas given their health benefits and all. So it seems like a huge opportunity to…
Tomorrow’s blog post today… not that anyone will be reading anything non-Michael Jackson related. RIP. A modern tidbit… I learned about the news via a friend’s Facebook status update. The new, new media, I suppose. Communications Woes Show at Boeing…
Following The Toyota Way, For Better Or Worse : NPR (listen or read) I’ll hand it to NPR, they generally do a much better job understanding and covering Toyota than the Wall Street Journal, NY Times, or Reuters. Tuesday, there…
Toyota Posts Big Loss, Signals More to Come – WSJ.com I saw this article on Saturday and it reminded me to go ahead and blog about a few other articles I’ve seen about Japanese CEOs lately. The big news about…
Health-Care Providers Pledge to Try to Curb Costs – WSJ.com Industry reps offer $2 trillion in health savings You’ve likely seen headlines today about a meeting at the White House (ah, more meetings!) where the health care industry has agreed…