In this Lean Blog Interviews episode, Zeynep Ton explains why good jobs are not a perk or policy–but a system. We discuss her book The Case for Good Jobs, the Good Jobs System, and how dignity, fair pay, slack, and operational design drive performance, profitability, and lower turnover across industries, including healthcare. Joining us for Episode #477 of the Lean Blog Interviews Podcast is Zeynep Ton. She is a professor of the practice at the MIT Sloan … Continue reading Interview with Prof. Zeynep Ton: The Case for Good Jobs and the Good Jobs System