I hope you’ll check out the recording of a webinar / panel discussion that I hosted via KaiNexus: Managing Transformation Projects, Improvements, and Learning in a Virtual Environment It was presented by Cliona Archambeault and Penny Iannelli of UMass Memorial Health. They’ve implemented (and documented) more than 100,000 employee ideas, which is fantastic! How did they create this culture, and how have they sustained this push during the pandemic and beyond? Join us and ask … Continue reading Employee Ideas and Other Improvement Work at UMass Memorial Health