At Toyota: Mistakes are OK, as Long as We Learn; Culture and Psychological Safety

The book that I’m writing on learning from mistakes is not an academic research-driven project. My “field research” mainly consists of the 200 podcast interviews that I’ve done, asking a wide range of people, “What’s your favorite mistake?” Update: The book is available! The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. There are stories and reflections from Toyota people and those in their close orbit, such as: As Katie wrote in … Continue reading At Toyota: Mistakes are OK, as Long as We Learn; Culture and Psychological Safety