At Toyota: Mistakes are OK, as Long as We Learn; Culture and Psychological Safety

The book that I’m writing on learning from mistakes is not an academic research-driven project. My “field research” mainly consists of the 200 podcast interviews that I’ve done, asking a wide range of people, “What’s your favorite mistake?” There are stories and reflections from Toyota people and those in their close orbit, such as: As … Continue reading At Toyota: Mistakes are OK, as Long as We Learn; Culture and Psychological Safety