Verschlimmbesserung (noun)A German term meaning an attempted improvement that makes a situation worse. Pronounced: fer-shlim-bes-ser-oong Ever rolled out a “fix” that backfired? That’s verschlimmbesserung. In Lean and continuous improvement, it’s a powerful reminder that even well-intended changes can backfire if we don’t test and study them first. TL;DR: In Lean, even well-intended changes can backfire — what Germans call verschlimmbesserung. Avoid it by testing ideas through PDSA, using data, and adjusting before making changes permanent. … Continue reading Verschlimmbesserung: When an “Improvement” Makes Things Worse (Lean Lessons)