TL;DR:Single webinar numbers and year-over-year averages often distort reality. By using run charts and Process Behavior Charts, you can separate signal from noise, avoid overreaction, and make better decisions about growth, capacity, and investment. I manage KaiNexus’s webinar program, which means I see the numbers people naturally gravitate toward: registrations, attendance, and year-over-year comparisons. Those numbers are easy to report, easy to celebrate, and easy to misunderstand. In 2025, that problem is more common than … Continue reading From Webinar Numbers to Real Insight: Using Process Behavior Charts to Measure Success