This post is a continuation of my last post that introduced the idea of using Process Behavior Charts (PBCs) for something other than time-series data (a metric or performance measure over time): Webinar Preview: Using Process Behavior Charts to Compare Organizations or Individuals And be sure to check out my free webinar on December 18 (hosted by KaiNexus) … Continue reading Using Process Behavior Charts to Compare Knee Surgeons and Complication Rates