Process Behavior Charts can be used for more than tracking performance over time. In this post, I apply PBCs to compare knee surgeons’ complication rates–and show why many apparent differences are just noise, not meaningful signals. This post is a continuation of my last post that introduced the idea of using Process Behavior Charts (PBCs) for something other than time-series data (a metric or performance measure over time): And be sure to check out my free webinar on … Continue reading Using Process Behavior Charts to Compare Knee Surgeons and Complication Rates