One Way to Improve Your Lean Daily Management Board: From Lists of Numbers to Process Behavior Charts

The other day, I saw a post on Twitter that included a few photos related to what’s often called Lean Daily Management practices in a hospital.

The spirit of my post is not meant to come across as “they’re doing it wrong” but more in the spirit of “they’re doing a lot of great things, but it would be better if…”

If Lean Daily Management is supposed to be, at its core, about identifying opportunities for improvement, I’d hope they wouldn’t be offended by my recommendations, but I also don’t want to link to the Twitter post or call them out by name. I will pass along private feedback through a channel I have. But, I’m writing a post because what I see here is VERY common in different organizations (not just healthcare).