TL;DR: Captain “Sully” Sullenberger’s leadership lessons from Flight 1549 highlight that safety depends on humility, trust, teamwork, and learning from mistakes–not heroics or checklists alone. High-risk industries like aviation improve safety by focusing on systems, psychological safety, and fact-based decisions. Healthcare has adopted some tools, but without the same cultural commitment from leaders, progress has plateaued. After I kicked off the Lean Six Sigma World Conference this week, I had the fantastic opportunity to hear the … Continue reading Captain “Sully” Sullenberger on Leadership, Humility, and Safety for Healthcare and Beyond