Podcast #277 – Kay Kendall, #Lean and Leading the Malcolm Baldrige Way

Joining me for episode #277 of the podcast is Kay Kendall (@KayAKendall), co-author (with Glenn Bodinson) of the excellent book Leading the Malcolm Baldrige Way: How World-Class Leaders Align Their Organizations to Deliver Exceptional Results. Kay is CEO & Principal at BaldrigeCoach (see her bio there). Since 1989, BaldrigeCoach has worked with organizations across every sector, large and … Continue reading Podcast #277 – Kay Kendall, #Lean and Leading the Malcolm Baldrige Way