Today, Joe Swartz and I are leading a workshop about “Healthcare Kaizen” in Farmington Hills. A “core Kaizen concept,” as Joe says, is that leaders who want their employees to participate in Kaizen should first make an improvement to their own work. It’s a way of leading by setting a good example. If I can do it, you can do it (and I’ll help you) is what the leader is gently saying. Joe and I were at … Continue reading Before Asking Others to Do Kaizen, First Do Kaizen Yourself