My co-author Joe Swartz and I are happy to announce that our book  Healthcare Kaizen  was named a recipient of the prestigious  Shingo Professional Publication and Research Award. The award will be formally presented to the co-authors in early 2014 at the Shingo Prize annual conference. A formal release will be coming out in a few weeks, but we were told we could share this news. Joe and I are honored by this designation and … Continue reading Shingo Research Award for “Healthcare Kaizen”!