In this interview, Stephen Covey shares his perspective on Toyota’s “Respect for People” principle and why trust, empowerment, and leadership beyond command-and-control are essential to Lean success. Recorded at the Shingo Prize Conference, the conversation connects Covey’s ideas about the knowledge-worker age with the Toyota Production System. More than a historical artifact, this interview remains … Continue reading Stephen Covey on Toyota’s Respect for People and Lean Leadership