Episode #87 is a discussion with a returning guest, Steven J. Spear, DBA, author of the outstanding book Chasing the Rabbit: How Market Leaders Outdistance the Competition and How Great Companies Can Catch Up and Win. The book is due to be re-released in May under a new title, The High-Velocity Edge: How Market Leaders Leverage Operational Excellence to Beat the Competition. Steve shares his perspective on how healthcare organizations can achieve what he calls … Continue reading Steven Spear on High-Velocity Healthcare, Lean Lessons & Toyota’s Quality Crisis