As I thought about this post earlier, with the employee quote about being beaten down, I had a flashback to my time at GM, circa 1996. While we were in the midst of trying to implement Toyota methods, with the leadership of a new plant manager who was trained at NUMMI, we had a superintendent (the #2 in charge of the plant) who didn’t have the same mindset. I’ll never forget him saying this when … Continue reading “Beat Down On Them”