Kevin Meyer, over at Evolving Excellence, gets credit for finding this first — GM’s Super Bowl commercial: My comments, posted on Kevin’s site: Imagine if the billions GM spent on technology development had been put into people development and lean. Roger Smith dreamed of the “lights out factory” in the 1980s, and we’ve never come close. That was the wrong vision. As for firing people as a response to quality problems… that’s what healthcare is … Continue reading GM’s Lame Superbowl Ad with a Depressed Robot