GM Got Gamed (Or, How to Fudge Your Production Numbers to Keep the Boss Happy) TL;DR: At a GM engine plant, fear-based leadership pushed supervisors to falsify production data to avoid punishment. The numbers looked good, but real problems stayed hidden–proving that fear doesn’t drive performance, it drives lies. Fear-Based Leadership at the GM Livonia Engine Plant Following up on my post about my recent experience with metrics and processes being distorted (and my less-than-perfect … Continue reading How Fear-Based Leadership at GM Led to Faked Production Numbers