On Boeing, GM, and Hospitals… and Epic Battles Between Reality and…
Yesterday's blog post was about a situation (with my podcast hosting service) that triggered memories of my time…
Browsing Tag
NY Times
2-Data-Point Comparisons vs. Charts – NBA Big Man 3-Point Shots and Lean…
So many of our business metrics are reported in terms of two-data point comparisons. How much did the…
Small Steps are the Best Path to Sustainable Big Results?
I am always happy to see something even vaguely related to the practice of Kaizen in mainstream publications.…
Hospitals Can Be Like Hotels, But Safety is a Far More Important Issue
This article caught my eye recently:
Skip the Fancy Towels, and Hire More Nurses
(via the NY Times)
Doctors Get Upset With Being Pushed, Bad Leadership, Clumsy Incentives; Try to…
A few weeks back, a number of you sent me this article from the New York Times:
"Doctors Unionize to Resist the…
What I’m Reading 12/30/13: GM’s CEO, Human Error, Costing, and Really…
To close out the year 2013, I once again need to close some browser tabs that are full of things that I was…
Show Instead of Tell – Lean Design for Factories or Hospitals
Last week, the New York Times published a piece called "Don't Just Talk About Change. Show It," written by Mick…
MD or MBA as CEO? Wrong Question?
As I've worked with different hospitals and different leaders, I've sometimes wondered if there's been a study on…
Guest Post: Relying on Culture or Technology to Improve Patient Safety?
Today's post is from my friend Naida Grunden, author of the outstanding book The Pittsburgh Way to Efficient…
Said the Unsafe Taxi Driver, “Well, Did I Hit Anybody?”
When I was leaving the recent Shingo Prize conference, last week, I had what can only be described as a taxi ride…