I recently invited questions for Michael Balle, the author of the Shingo Prize winning book The Gold Mine: A Novel of Lean Turnaround. He has a new book (published by LEI, my employer), recently published, called “The Lean Manager.” Here…
From Lehman’s Wreckage, New Lives – WSJ.com: Disgraced Lehman CEO Dick Fuld says in this WSJ piece: “‘I spent too much time out of the office with clients and trusted other people to manage the risk,’ he told employees of…
Panel Round II: Wait, Wait : NPR It’s unfortunate that NPR’s “Wait, Wait, Don’t Tell Me” show would mock Starbucks and their Lean efforts, as had been somewhat half-documented in the WSJ (and discussed here on this blog). But, I…
There are lots of comments online, blogs, and Twitter about people complaining that Lean at Starbucks is an attempt to turn people into robots. Again, that is the furthest thing from truth. Fine, don’t believe me. Believe a hospital. Some…
Yesterday’s WSJ front page headline caught my eye, as a frequent Starbucks customer and obvious Lean zealot: Latest Starbucks Buzzword: ‘Lean’ Japanese Techniques The headline is full bodied and complex brew that gives us a lot to chew on before…
Leading Lean: A Canadian Healthcare Leader’s Guide :: Vol. 12 No. 3 2009 :: Healthcare Quarterly :: Longwoods Publishing Today, I’ll share a link I’ve been wanting to post for a few weeks now, see the link above. It’s an…
I’m sure anybody who has done any work with Lean has heard these words said in one form or another, often prefaced with a “You don’t understand…” We’re different. Diff’rent (it’s fun to spell that way, like the old show…
I have always learned a lot from John Shook. As I’ve blogged about before, I’ve seen John present about TPS and management (leadership, really) a few times and probably learn more “insights per hour” than anyone else in the Lean…
Park Nicollet CEO to retire In the news story about CEO David Wessner’s retirement, one of the listed accomplishments is their use of Lean methods: Wessner, the first non-physician CEO at Park Nicollet, also brought Japanese-style lean manufacturing techniques to…
A Carmaker As A Model For A Hospital? – CBS News Virginia Mason Medical Center and their use of Lean and TPS was featured on the CBS Evening News on Saturday. This is huge, I think, for the lean healthcare…
Hard times curtail Park Nicollet’s ambition Minnesota’s Park Nicollet health system is often held up as one of the leading “lean healthcare” examples in the U.S. As I mentioned in my book, Lean Hospitals, the system claimed $7.5 million in…
Following The Toyota Way, For Better Or Worse : NPR (listen or read) I’ll hand it to NPR, they generally do a much better job understanding and covering Toyota than the Wall Street Journal, NY Times, or Reuters. Tuesday, there…
