This is from the 3rd edition of my book Lean Hospitals. I’ve copied and pasted from the book with no additional edits, although I’ll bold italic some parts for emphasis. I’ll some closing thoughts at the end. For a more complete PDF…
In the third and final part of this series, I share more about how Toyota teaches about TPS and TQM... and how they are sharing that approach with doctors and hospitals.
I’m at the 8th annual Lean Healthcare Transformation Summit in Palm Springs, California. Follow on Twitter using the hashtag #HCSummit2017. If you’re here at the event, please say hello! I love meeting blog readers and podcast listeners. I’ll be adding…
Recently, I wrote about an on-site event that I helped the Iowa Lean Consortium and Mary Greeley Medical Center (MGMC) organize… here is my first post about the morning of that event, if you missed it: Celebrating & Sharing Continuous Improvement…
Every time I am in a hospital or clinic setting, one of the first things I do is get a pump or squirt of gel or foam from a wall-mounted dispenser to clean my hands. Or, I should say *try*…
tl;dr: Push vs. pull in healthcare gets debated more than it needs to be. What actually matters is flow — the right care, in the right place, at the right time. Better flow means less waste, fewer delays, and better…
This time of year, every publication under the sun (print and web) has a “Holiday Gift Guide” to share. In that spirit, I am happy to present the first Lean Blog Holiday Gift Guide. This guide is a mix of…
Lately, there have been many stories in the news about supermarkets ripping out self-service checkout scanner, stories like this: “Supermarkets start bagging self-serve checkouts.” 10 years ago, the supermarkets saw this technology as a clear cost savings – reducing labor…
TL;DR: The New York Times showed that Lean healthcare isn’t about “factory medicine,” but about removing waste so clinicians can focus on patients. When grounded in respect for people and strong leadership, Lean improves quality, access, and cost–while misapplied versions…
