Maybe “Just Do Its” Should be Called “Just PDSA Its”?
In the practice of Lean and continuous improvement, people often describe small improvements as "Just Do Its."…
Come See a Culture of Continuous Improvement at Franciscan Health This October!
Registration is open for "Kaizen Live!" -- the 2019 edition.
Joe Swartz and I are excited to announce that…
Another Example of Small Steps as a Starting Point for Success
You might remember one of my favorite podcasts was with Dr. Bob Maurer of UCLA, author of two great books on the…
A Concern I Heard about Kaizen at a Veterinary Leadership Conference… It…
I was honored to get to present with my friend Chip Ponsford, DVM at the Veterinary Leadership Conference that was…
GE Gets a Lean CEO — From the Outside
Jet lag, even well managed and planned for, meant I was awake early on a Sunday morning. Over breakfast, I read…
More on Teaching TQM, TPS, Lean, and Kaizen to Doctors in Japan
In the third and final part of this series, I share more about how Toyota teaches about TPS and TQM... and how they…
The Catch-22 of #Lean & Kaizen: You Get More ROI by NOT Focusing Only on…
This post builds off of a little rant I went on over on LinkedIn. I wrote:
The Catch-22 of "Lean" training and…
It’s Exciting to See an “Idea Board” at Buffalo Trace Distillery
Thanks to posting about the trip on LinkedIn, I learned that Mike Bukowski is now working for Sazerac, the parent…
#ChangeChampions: Insights from a Health System Leader on Supply Chains
Today, I'd like to share the latest in my series of articles about "Champions of Change," which is based on a…
“So why are you here in Japan?” Kaizen, Popularity, Fads, and…
Monday, I blogged about the sushi-making class I took on my last Sunday in Japan. Later that same Sunday, I did a…
#ChangeChampions at Franciscan St. Francis Health – in Supply Chain and…
Today, I'd like to share the second in my series of articles about "Champions of Change." Here, we feature my…
5 Years Since the Publication of “Healthcare Kaizen” –…
One thing I like about Facebook is the way it reminds you about things that happened on this date in previous…
Why and How This Pizza Restaurant Owner Engages People Through Kaizen
A culture of continuous improvement is really powerful - in a pizza restaurant or any type of workplace. It engages…
What Reduced this E.D.’s Waiting Times? Sexy Technology or Process Change?
This article in The Wall Street Journal caught my eye the other day: "Can Tech Speed Up Emergency Room Care?" But,…
Personal Kaizen: How I Reduced Effort & Time in Scheduling Phone Calls
In today's post, I write about how Kaizen starts with you. I share some examples of "personal Kaizen," including…
Registration is Open! “Kaizen Live!” at Franciscan St. Francis Health,…
Registration is now open for our “Kaizen Live!” event, where you can visit Franciscan St. Francis Health in…
Improving Safety & Quality Matters, but a $54 Million Cost Savings Makes for…
I saw this article a few days ago in one of the larger healthcare industry trade publications: How One Woman Saved…
My Visit to Cleveland Clinic: Seeing Leaders Engaging Staff in Meaningful…
I had a chance to visit one of their community hospitals, Hillcrest Hospital, as well as the main campus. It was a…