Shout out and hat tip to Dan Markovitz for his excellent blog post: "WHEN LEADERS TORTURE THEIR EMPLOYEES" …

Healthcare - Creating Value for Patients "Imagine walking into a restaurant and being seated.…

Healthcare - Creating Value for Patients The last place I want to receive care is the hospital. …

Ryan and I are co-sponsoring a workshop that I'll be presenting on "Measures of Success" in Winnipeg…

Our next KaiNexus webinar that I'm hosting is going to be presented by an old friend, Roger Chen. I'm not calling…

After the paperback launch of my book Measures of Success: React Less, Lead Better, Improve More, many of you have…

Healthcare - Creating Value for Patients Daily safety huddles are simple, inexpensive, and effective…

Healthcare - Creating Value for Patient A lot can be done to optimize flow in hospitals without…

Today, I'm off to Japan for a week, so I might be away from the blog. I do have a podcast scheduled for release on…

Healthcare - Creating Value for Patient Creating value for patients isn't a "project". Lean thinking…

Here's the latest installment of "Key Tweets," a (usually) weekly post that presents some of my tweets (or…

Here's the latest installment of “Key Tweets,” a (usually) weekly post that presents some of my tweets (or…

As I blogged about yesterday, things went well at the Oscars... or, at least, no errors were made in the…

If you watched this year's World Series, you saw a lot of home runs. There were many dramatic home runs in late…

Here's the latest installment of "Key Tweets," a (usually) weekly post that summarizes some of my tweets (or…

Here's the latest installment of "Key Tweets," a (usually) weekly post that summarizes some of my tweets (or…