Starbucks Risks Getting Burned on the Metrics Rollercoaster Mark Graban Feb 6, 2020 1 Blog Shout out and hat tip to Dan Markovitz for his excellent blog post: "WHEN LEADERS TORTURE THEIR EMPLOYEES" !-->!-->!-->!-->!-->…
Operational Excellence Mixtape: November 8, 2019 Ryan McCormack Nov 8, 2019 1 Mixtape Healthcare - Creating Value for Patients "Imagine walking into a restaurant and being seated.!-->!-->!-->!-->!-->!-->!-->!-->…
Operational Excellence Mixtape: August 30, 2019 Ryan McCormack Aug 30, 2019 0 Mixtape Healthcare - Creating Value for Patients The last place I want to receive care is the hospital. !-->!-->!-->!-->!-->!-->!-->!-->…
Operational Excellence Mixtape: April 12, 2019 Ryan McCormack Apr 12, 2019 0 Mixtape Ryan and I are co-sponsoring a workshop that I'll be presenting on "Measures of Success" in Winnipeg!-->!-->!-->!-->!-->!-->…
Upcoming Webinar: How to Navigate the Transformation Continuum Mark Graban Apr 4, 2019 0 Blog Our next KaiNexus webinar that I'm hosting is going to be presented by an old friend, Roger Chen. I'm not calling!-->…
My Next Book: Datum-Driven Lean… and one More Future Release [April Fool] Mark Graban Apr 1, 2019 0 Blog After the paperback launch of my book Measures of Success: React Less, Lead Better, Improve More, many of you have!-->…
Operational Excellence Mixtape: February 15, 2019 Ryan McCormack Feb 16, 2019 0 Mixtape Healthcare - Creating Value for Patients Daily safety huddles are simple, inexpensive, and effective!-->!-->!-->!-->!-->!-->!-->!-->…
Operational Excellence Mixtape: October 26, 2018 Ryan McCormack Oct 26, 2018 0 Mixtape Healthcare - Creating Value for Patient A lot can be done to optimize flow in hospitals without!-->!-->!-->!-->…
Off to Japan for a Week… Mark Graban Oct 5, 2018 0 Blog Today, I'm off to Japan for a week, so I might be away from the blog. I do have a podcast scheduled for release on…
Operational Excellence Mixtape: September 28, 2018 Ryan McCormack Sep 28, 2018 0 Mixtape Healthcare - Creating Value for Patient Creating value for patients isn't a "project". Lean thinking!-->!-->!-->!-->…
Lean Learning Opportunities in Texas and Japan – Toyota is the Common… Mark Graban Jun 27, 2018 3 Blog I'm excited to share two interesting opportunities to further our learning about Lean. One is a Texas-based event…
Ratings for “The Oscars” Were Lower in 2018? Should We Ask Why or Look… Mark Graban Mar 8, 2018 3 Blog As I blogged about yesterday, things went well at the Oscars... or, at least, no errors were made in the…
The 2017 World Series Had the Most Home Runs Ever. So What? Mark Graban Nov 8, 2017 8 Blog If you watched this year's World Series, you saw a lot of home runs. There were many dramatic home runs in late…
Toyota Helps a Young Inventor; Look at His Dad’s Toyota Desk Mark Graban Oct 3, 2017 4 Blog it's great to see an 11 year old thinking like an engineer and an entrepreneur. He's the son of a Toyota…
The 2017 Lean Healthcare Transformation Summit (#HCSummit17) Begins Mark Graban Jun 6, 2017 0 Blog This week, I'm in Palm Springs for the annual Lean Healthcare Transformation Summit. Follow along on…
Personal Kaizen: How I Reduced Effort & Time in Scheduling Phone Calls Mark Graban Mar 8, 2017 4 Blog In today's post, I write about how Kaizen starts with you. I share some examples of "personal Kaizen," including…
Podcast #268 – @TomEhrenfeld, on #Lean Books & #LeanStartup Mark Graban Nov 29, 2016 1 Blog My guest for Episode #268 is a long-time friend of mine in the Lean community and Lean Enterprise Institute!-->!-->!-->…
How Lean Thinkers Shop? Plus the Lean Blog Holiday Gift Guide 2016 Mark Graban Nov 28, 2016 2 Blog I'm guessing most "Lean thinkers" stayed home the other day on the "Black Friday" shopping day. Why might!-->…