Yesterday was an exciting day for me, professionally and personally, as I received my first copies of the 3rd…

I think I'm done complaining about Frontier Communications on Twitter. It's been a very frustrating week, as I'm on…

Later today and tomorrow, I'll be attending the annual World Patient Safety, Science & Technology Summit that's…

Today's podcast is presented with a heavy heart, after the recent passing of my friend Dr. Michel Téatrault, the…

Before I head out on vacation, here is a reader question that I am sharing for your input.I'm sharing this with…

My guest for episode #221 is Jacob Stoller, author of a book that was just released: The Lean CEO:…

The ideas, principles, and methods that we'd recognize as "Lean" aren't exclusively of Japanese origin. Many of us,…

There have been plenty of headlines and updates since I first blogged about the controversy over Lean healthcare in…

Joe Swartz and I are building upon our well-received (and Shingo Research Award winning) book  Healthcare…

I always get annoyed when people spread the false dichotomy of "Lean is about efficiency and Six Sigma is for…

MP3 File (run time 20:14) A returning guest for episode #132, we are joined by author and professor Bob…

Becker's Hospital Review published a piece about the first 10 years of Lean at Seattle's Virginia Mason Medical…

Today, I'm sharing a link to some videos our good friend Bob Emiliani has uncovered and posted on his website.…

Update: I edited the post title to add "Or Does He?" See the CEO's comment below, suggesting that the TV report…

MP3 File (run time 20:19) Podcast #127 is a very special conversation with a leader and a hero of mine…

Last week, at the 2nd annual Lean Healthcare Transformation Summit, I moderated the CEO Panel discussion that…

Vote for this year's "Modern Healthcare's Most 100 Influential" list. Click here. Sadly, Dr. John Toussaint is…

It's great to see Lean mentioned in mainstream healthcare management publications, such as the article in…