Picture your best week as a leader. Every meeting ran on time. Every status update was green. You walked the floor and people smiled and told you things were going great. Your open-door policy was working beautifully, because employees kept…
Gary Peterson spent almost 40 years helping O.C. Tanner build a continuous improvement culture, work that earned the company the Shingo Prize in 1999. He joins me to talk about psychological safety, autonomy, leading change from the middle, and the…
Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly from Ryan via email. News, articles, books, podcasts, and videos about how to make the workplace…
TL;DR: The eight wastes give you a lens for seeing problems — but Lean isn’t a scavenger hunt for waste. The real work is understanding why waste exists and building systems where people feel safe enough to point it out.…
People keep asking me a reasonable question: “Why not just use ChatGPT?” After all, ChatGPT “knows” a lot about Lean. You can ask it about value stream mapping, PDSA cycles, or the Toyota Production System and get a decent answer.…
TL;DR: After three editions of Lean Hospitals, I am not planning further updates to the book. This post reflects on how the opening of Chapter 1 has evolved since 2008, including John Toussaint’s second-edition foreword, and shares a revised “Need…
Formerly known as “Lean Whiskey.” Mark and Jamie Answer Listener Questions Listen: In Season 2, Episode 6, Mark Graban and Jamie Flinchbaugh bring “lean coffee” to Lean Coffee Talk, kind of. But first, we haven’t caught up in a while,…
What if stronger operations don’t come from doing less–but from leading with more meaning, optimism, and connection? In this conversation, Kathy Miller shares insights from her new book More Is Better and decades of experience leading large-scale manufacturing operations. Scroll…
In Episode #530 of the Lean Blog Interviews Podcast, I’m joined by Ken Segel of Value Capture to discuss what it really takes to build a comprehensive Lean healthcare operating system, starting with safety. Scroll down for how to subscribe,…
This is an edited excerpt from my book, Measures of Success. Many organizations embrace the idea of setting objectives and key results (or OKRs). Where we see a performance measure in an organization, we usually see a target. That’s the reality…
Scroll down for how to subscribe, transcript, and more My guest for Episode #523 of the Lean Blog Interviews Podcast is Mike Eisenberg. He’s been a filmmaker since 2010 with his production company, Tall Tale Productions, after completing his B.A.…
Scroll down for how to subscribe, transcript, and more My guest for Episode #520 of the Lean Blog Interviews Podcast is Bill Remy, CEO of TBM Consulting. Bill is both an accomplished business executive and leader who is frequently called…
