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Lean Blog

Liveblogging the Quaid Patient Safety Documentary

Mark Graban Apr 24, 2010 8
Blog
I'm blogging notes and thoughts as I watch the Discovery Channel documentary by actor Dennis Quaid and others --  …

Dennis Quaid and Patient Safety – Upcoming Documentary

Mark Graban Apr 20, 2010 3
Blog
You might be familiar with the case where the actor Dennis Quaid's twins were harmed by an overdose at the famed…

Dennis Quaid and Medical Mistakes Episode on Oprah

Mark Graban May 1, 2009 9
Blog
So I'm finally watching the DVR-ed episode from March 10, 2009 that gave widespread exposure to the issue of…

Dennis Quaid and Discussion of Medical Mistakes on Oprah Tuesday

Mark Graban Mar 9, 2009 0
Blog
Dennis Quaid Takes Oprah To Hospital That OD'd His BabiesThis might be the first time I'm DVR-ing the Oprah show.…

Dennis Quaid on 60 Minutes

Mark Graban Mar 26, 2008 6
Blog
Dennis Quaid Recounts Twins' Drug Ordeal, Actor Tells 60 Minutes' Steve Kroft Medical Errors Kill Thousands - CBS…

Quaid Case Update: Whose Responsibility is Standardized Work?

Mark Graban Dec 11, 2007 5
Blog
If you're a regular reader, you might recall the Cedar-Sinai medical error that harmed Dennis Quad's twins (and…

The Need to Error Proof Medication Vials, Including COVID Vaccines

Mark Graban Nov 3, 2021 1
Blog
I've given a few presentations about Lean and mass vaccination clinics, based on my visits (as a guest observer /…

These Two Things Are Designed Badly, But Nobody Gets Hurt…

Mark Graban May 11, 2016 5
Blog
Last Thursday, I flew to Ohio after my 93-year-old grandfather was moved from the hospital to hospice. He passed…

Learning Not to Blame: Baseball Edition

Mark Graban Apr 7, 2014 9
Blog
Following up my post about not blaming a bartender, here's another look at learning to cast aside our old…

“You get what you expect and you deserve what you tolerate.”

Mark Graban Feb 10, 2014 9
Blog
Along my Lean journey, I learned an expression about the role of leaders and I shared this in my first book Lean…

Looking at Medical Mistakes – Learning and Preventing or Repeating?

Mark Graban Jul 25, 2012 4
Blog
Working in healthcare, it's hard not finding stories about preventable errors. I keep hearing stories from friends…

A Lean Guy Watches “CNN’s 25 Shocking Medical Mistakes”

Mark Graban Jun 18, 2012 26
Blog
Did anybody else see this show hosted to Elizabeth Cohen on CNN last weekend, titled "25 Shocking Medical…

Blame the Stanford Kicker! Blame the Kicker?

Mark Graban Jan 3, 2012 24
Blog
At first I thought this post was stretching this week's blog theme of applying Lean principles in everyday life,…

KaiNexus Education Video #2 – Focus on Processes, not People

Mark Graban Oct 31, 2011 1
Blog
Charity Auction Update - the total raised in the round 1 auctions = $951.37 (plus $40 in Amazon affiliate fees from…

Las Vegas Paper Writes Series on Patient Safety Failings, Hospital Culture

Mark Graban Jan 10, 2011 0
Blog
I found this lengthy series of articles from the Las Vegas Sun, published under the heading of  "Do No Harm:…

Updated: How Often Must the Same Mistake Be Repeated?

Mark Graban Nov 21, 2007 16
Blog
Dennis Quaid's newborns reportedly harmed by medical mix-up - Los Angeles Times (Updated 4:57 PM, again at 9:51…

Rather than Blaming Employees, Managers Must Take Responsibility for Problems…

Mark Graban Jul 29, 2021 4
Blog
Eight years ago today, I published a piece originally on LinkedIn as part of their "Influencers" series: …

The Oscars, An Embarrassing Preventable Error, #Lean, and Process Improvement

Mark Graban Feb 27, 2017 22
Blog
Alternative headline: “Poorly Designed Card Trips Up Beatty and Dunaway at The Oscars.” Or “A Bad Process Beats…
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Lean in hospitals, business, and our world.
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