TL;DR: Raku is Toyota’s approach to ergonomics–designing work so it’s easier, safer, and less frustrating for people. It’s a practical expression of respect for people and continuous improvement, showing how Lean performance gains often start by improving the work itself, not by pushing people harder. I recently had the opportunity to tour the Toyota Motor Manufacturing Kentucky plant (TMMK) in Georgetown, Kentucky. It was my second visit to the plant on top of multiple visits … Continue reading Toyota Raku: How Ergonomics and Respect for People Improve Performance