tl;dr: Run charts and bar charts can hint at patterns, but they often mislead. A Process Behavior Chart reveals whether a KPI truly changed–or if it’s just fluctuating as systems do. When leaders see variation clearly, they can react less, understand more, and improve where it actually matters. I’m all for visualizing data and performance measures in the form of a chart. Charts are far better visuals than “bowlers” or “bowling charts,” as I’ve written … Continue reading Why Process Behavior Charts Are the Best Way to Understand This KPI (and Its Real Trend)