I’m currently working on a Mistake Proofing class for Karen Martin and TKMG Academy. Coming soon!! UPDATE — AVAILABLE NOW. In the process of writing the course and its script, I’ve gone back to some older source material that has been on my bookshelf for a long time. In this case, it’s a book I’ve owned, reading it many years ago (20 years ago?): Zero Quality Control by Shigeo Shingo. It was published by Norman … Continue reading Shigeo Shingo & Norman Bodek on Learning From Mistakes, Including Shingo’s