I’m currently working on a Mistake Proofing class for Karen Martin and TKMG Academy. Coming soon!! In the process of writing the course and its script, I’ve gone back to some older source material that has been on my bookshelf for a long time. In this case, it’s a book I not only own but read many years ago (20 years ago?): Zero Quality Control by Shigeo Shingo. It was published by Norman Bodek during … Continue reading Shigeo Shingo & Norman Bodek on Learning From Mistakes, Including Shingo’s